Your AI knows nothing.
Brainfish does.
Brainfish builds living product knowledge, delivered personally to every customer and agent. Most tools forget what you ship. Brainfish doesn't.
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Knowledge sprawl is holding your AI agents back from doing their best work.
Brainfish aligns AI with your product
Turn scattered docs, calls, and systems into a continuously updated knowledge layer - intelligently personalized by account and delivered across every channel.
Ingest Anything
Videos, recordings, Slack threads, docs. If it contains knowledge, Brainfish mines it.
Contextually Personalize
Segment knowledge by account, role, plan, or use case. Serve exactly what each person needs.
Distribute Everywhere
Deliver knowledge through AI agents anywhere — Slack, help centers, CRMs, even other AI tools.
Knowledge that builds itself
Stop letting product changes turn into outdated docs and wrong answers. Every call, session, and system update automatically feeds your knowledge layer - so your teams and agents always work from what's actually live.
Generate articles from any source
Build structured content from any call, video, doc, or third-party source.
Catch every product change
Flag outdated knowledge for review the moment you ship something.
No more tribal knowledge
Stop letting answers live in someone's head. Connect your Slack threads, calls, and docs to deliver domain-specific guidance to every team, instantly.
Unlock your Slack knowledge
Convert high-value Slack threads into official, searchable knowledge - without losing what your team already figured out.
Instant expertise, any tab
Use your verified knowledge to draft contextual responses in-tab, without ever hunting for info.
Convert answers to action
Deploy complex, end-to-end AI agents that don’t just respond, they resolve. Deploy them across chat, Slack, WhatsApp, email, in-app, or API, with the ability to execute real actions from simple queries to complex Level 2 workflows.
Personalized for every customer
Serve answers tailored to each user's account, plan, and role - no generic responses.
Execute complex workflows automatically
Trigger real API actions like updating permissions, processing refunds, and changing plans without human intervention.
The new way to enable users.
COO & Co-Founder
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COO at CareMaster
"The platform’s ability to 'learn' from customer interactions allows Smokeball to proactively offer assistance, delivering in-product help at pivotal moments."
"All the other options needed us to spend a lot of time onboarding, time we already didn’t have! Brainfish let us leverage our existing knowledge base to increase CX efficiency with near-zero upfront effort."
“Brainfish freed our Customer Care team from handling routine queries so they could focus on solving the complex challenges our community faces that truly required human expertise.”
Connect Brainfish to Any Tool You Use
Connect your AI agent to any tool. Deliver personalized help in every language, on every channel.
Enterprise Grade Security Built to Scale
We ensure security and compliance, hold SOC Type 2, and ISO27001 certifications, and are GDPR-compliant.
