Integrations

API / Custom

Contact our team to integrate with a software platform not listed. We have a habit of building custom integrations as needed.

BigCommerce

Answer questions about orders, user information and more, using API Actions.

Freshworks

Integrate Brainfish with the entire Freshworks suite. Connect your knowledge base and route conversations to human agents over chat, email, and phone.

Help Scout

Integrate with the entire Help Scout suite. Connect your knowledge base and route conversations to human agents over email and messaging channels.

Hubspot

Answer questions through AI Actions via the Hubspot API to use specific CRM record details, or hand off to Messaging/Ticketing.

Intercom

Integrate Brainfish with the Intercom messenger. Dynamically route conversations to human agents over chat, email, and phone.

Magento

Answer questions about orders, user information and more, using API Actions.

Notion

Get started in minutes using existing content from Notion, so your AI agent can immediately start resolving customer inquiries.

Salesforce

Connect Brainfish to the entire Salesforce suite. Train an AI agent with content from Salesforce Knowledge and route inquiries to a human over chat, messaging, email, or voice. (Enterprise only)

Shopify

Answer questions about orders, user information and more, using API Actions.

Website

Get started in minutes using existing content from your Website, so your AI agent can immediately start resolving customer inquiries.

Zendesk

Integrate with Zendesk Guide, Talk, Support, Chat, and
Messaging. Connect your knowledge base content
and transfer customers to human agents on any channel
when needed.