Empowering you to serve any customer, anywhere, anytime.

Our Mission

At Brainfish, our mission is to help your customers get the most out of your products - so you can focus on innovation, not repetition.

Our Story

We started Brainfish to help companies drive engagement with users at scale 10X, tackling the significant knowledge gap that exists in many customer bases.

We've used many different types of customer experience software over the years, and consistently found that self-service was an afterthought.
The world has moved to an economy of speed, and serving customers effortlessly, where they are, when they want - is not just a nice to have anymore. It's paramount.

Brainfish brings customer experience back to the hands of the customer.
We're reimagining self-service, via purpose built AI agents that delight users, and drive high quality autonomous engagement for every step of the customer journey.

Our Founders

Ex-SiteMinder product builders who have a huge passion for best-in-class tech, travelling, and the future of work.

Daniel Kimber

Daniel Kimber

CEO & Co-Founder

Career in Product with background in customer experience

Ajain Vivek

Ajain Vivek

CTO & Co-Founder

Career in Tech with focus on quality, speed and scale

We're backed by world class investors

Peak XV Partners
Macdoch VenturesBlack Sheep Capital

Learn more

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