Confidence Scoring

We've now added confidence scoring to answers in Search Analytics.

This confidence score represents how confident Brainfish was that the content was relevant to the question.

It does NOT have any relation to the generated answer. It's specifically an indication of our confidence in the content's relevance.

Search engine 2.0

This week we've launched our new search engine.

It includes our new ranking algorithm which we're refining over the next quarter, as well as sets the Brainfish platform up to be leaps forward of anything on the market from a search perspective going into 2024.

Answer quality will be drastically increased as we roll the search engine out to all of our customers.

We'll also be able to progressively better optimise speed-to-response and latency with more control.