Changelog

Importing your content from Zendesk is now 100X faster.

In Settings, we've now added Zendesk in the Import tab. This enables you to import your Zendesk content in just a few seconds by entering your Zendesk URL and region code.

Some larger Zendesk knowledgebases might take a few minutes to import if there are hundreds or thousands of articles.

As always please reach out to the Brainfish team if you get stuck or need help.

Agent & Widget Analytics

We've now added Agent Assistant and the Search Box Widget to Search Analytics.

This should enable internal Brainfish users to see and read all searches from these 2 new mediums all in the one place.

Other improvements

• We've updated the way images are handled on publish, so they will now be the same size as they are when resized in the editor - instead of taking full width of the page on a published help center article.