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Plugs into the stack you already pay for.

Brainfish reads from and writes to the tools your team already uses. Native side-pane agents, Slack/Teams copilots, knowledge sync, SSO.

API / Custom

Contact our team to integrate with a software platform not listed. We have a habit of building custom integrations as needed.

AI ActionsContent SyncMessaging handoff See how it works BigCommerce

Answer questions about orders, user information and more, using API Actions.

AI ActionsContent Sync See how it works Chorus.ai

Turn sales and support call recordings from Chorus into a living knowledge source.

Content Sync See how it works Claude (MCP)

Connect your Brainfish knowledge base to Claude. Search, draft, audit, and update your help center content without ever leaving your AI assistant.

Content SyncAI Actions See how it works Confluence

Get started in minutes using existing content from Confluence, so your AI agent can immediately start resolving customer inquiries.

Content Sync See how it works Freshworks

Integrate Brainfish with the entire Freshworks suite. Connect your knowledge base and route conversations to human agents over chat, email, and phone.

Content Sync See how it works Google Drive

Connect Slides, Sheets, Docs, or PDFs from Google Drive as knowledge sources.

Content Sync See how it works Guru

Get started in minutes using existing content from Guru, so your AI agent can immediately start resolving customer inquiries.

Content Sync See how it works Help Scout

Integrate with the entire Help Scout suite. Connect your knowledge base and route conversations to human agents over email and messaging channels.

Content SyncEmail/Ticketing handoffMessaging handoff See how it works Helpjuice

Connect existing content from Helpjuice, so your AI agent can draw from content wherever to solve problems.

Content Sync See how it works Hubspot

Answer questions through AI Actions via the Hubspot API to use specific CRM record details, or hand off to Messaging/Ticketing.

AI ActionsEmail/Ticketing handoff See how it works Intercom

Integrate Brainfish with the Intercom messenger. Dynamically route conversations to human agents over chat, email, and phone.

Messaging handoff See how it works Magento

Answer questions about orders, user information and more, using API Actions.

AI Actions See how it works Microsoft Teams

@mention Brainfish in any Teams channel to get grounded, cited answers in-thread, using the same proven Slack Agents pattern, now for enterprise Teams-native orgs.

AI Actions See how it works Mintlify

Connect existing content from Mintlify docs, so your AI agent can draw from content wherever to solve problems.

Content Sync See how it works Notion

Get started in minutes using existing content from Notion, so your AI agent can immediately start resolving customer inquiries.

Content Sync See how it works OneDrive

Sync files, folders, and documents from OneDrive as knowledge sources.

Content Sync See how it works OpenAPI Spec

Upload an OpenAPI specification or sync regularly via your pipeline, so your AI agent can draw from direct API information to solve complex user problems.

Content Sync See how it works ReadMe

Connect existing content from ReadMe, so your AI agent can draw from content wherever to solve problems.

Content Sync See how it works Salesforce

Connect Brainfish to the entire Salesforce suite. Train an AI agent with content from Salesforce Knowledge and route inquiries to a human over chat, messaging, email, or voice. (Enterprise only)

Content SyncEmail/Ticketing handoffMessaging handoff See how it works SharePoint

Sync documents, wikis, and policies from SharePoint as knowledge sources.

Content Sync See how it works Shopify

Answer questions about orders, user information and more, using API Actions.

AI Actions See how it works Slack

Brainfish’s Slack knowledge base integration brings verified product knowledge directly into Slack. Teams can mention @Brainfish to get instant, cited answers and automatically strengthen documentation over time.

AI Actions See how it works Website

Get started in minutes using existing content from your Website, so your AI agent can immediately start resolving customer inquiries.

Content Sync See how it works Zendesk

Integrate with Zendesk Guide, Talk, Support, Chat, and Messaging. Connect your knowledge base, transfer customers to live agents on any channel, and deliver the full AI conversation context to your team in the same Zendesk window.

Email/Ticketing handoffMessaging handoffContent Sync See how it works

Don't see your tool?

Ship custom integrations against any REST or webhook source. We'll scope it on the demo call.

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