Knowledge Grouping & Enhanced Article Embeds

We've added powerful new ways to organize your help content and create richer documentation. These updates make it easier for users to find exactly what they need while giving you more flexibility in how you present information.

Help Content Organization

Knowledge Grouping lets you categorize your help content into logical groups, making information more discoverable and relevant for users.

• Create custom groupings to match how users actually think about your product
• Improve search accuracy by providing better context around related content
• Organize collections and sources without disrupting existing structures
• Give users faster access to the specific information they need

Learn more here.

Enhanced Article Embedding

New iFrame embedding lets you integrate external content directly into your help articles, creating more comprehensive documentation.

• Add interactive content with a simple /iframe command
• Preview embeds before publishing to ensure perfect display
• Maintain full control over how external content appears
• Create richer, more engaging help documentation

Learn more here.

These updates continue our focus on making help content more accessible and useful. By combining better organization with richer content capabilities, we're making it easier for users to find and understand the information they need.