Educate

Reduce customer effort

Make your product naturally easier to use without forcing users to jump through hoops.

In other words, give your customers the right answers, every time.

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Users find answers and solve problems on their own

Just like a helpful colleague who's always ready to assist, Brainfish observes how users interact with your product and prepares the most relevant help. When users interact with Brainfish, they get precisely what they need within their workflow – no more digging through help articles or waiting for support tickets. It's like having your best support agent's knowledge ready and waiting, delivering exactly what users need the moment they ask.

Users get perfectly timed help

When a user clicks the Brainfish widget while working in your product, they receive guidance that's perfectly matched to their current context. For instance, if someone needs help setting up a new integration, they'll get specific, relevant instructions for their exact situation – no searching required, no context switching, no support tickets. Just the right help, at the right time.

Multiple Teams. One Answer

An ambient AI agent bridges this gap by connecting directly to your product's APIs and third-party workflows. When users ask Brainfish a question, it skips the filler and jumps straight to action – helping them complete the task right then and there.

Reduce customer effort
Turn support into revenue. When your users engage with Brainfish, they receive contextually relevant help that's informed by thousands of previous interactions. This means fewer repetitive questions for your team to handle, dramatically reduced response times, and higher customer satisfaction scores. This frees your support agents to focus on complex, high-value interactions while routine questions are handled perfectly every time. It's like giving every user instant access to your most experienced support agent's knowledge.
Brainfish Answer Engine
Guide users to success
Stop forcing users through interruptive product tours.

Brainfish's contextual assistance means users discover features naturally as they work, learning your product in a way that matches their actual needs. This organic approach to feature discovery leads to deeper product adoption and more successful user journeys.

You'll see users exploring more functionality and becoming power users on their own.

Help your customers get answers

Just add your content, set up your site, and start answering more of your customers.