Make your product naturally easier to use without forcing users to jump through hoops.
In other words, give your customers the right answers, every time.
Just like a helpful colleague who's always ready to assist, Brainfish observes how users interact with your product and prepares the most relevant help. When users interact with Brainfish, they get precisely what they need within their workflow – no more digging through help articles or waiting for support tickets. It's like having your best support agent's knowledge ready and waiting, delivering exactly what users need the moment they ask.
When a user clicks the Brainfish widget while working in your product, they receive guidance that's perfectly matched to their current context. For instance, if someone needs help setting up a new integration, they'll get specific, relevant instructions for their exact situation – no searching required, no context switching, no support tickets. Just the right help, at the right time.
An ambient AI agent bridges this gap by connecting directly to your product's APIs and third-party workflows. When users ask Brainfish a question, it skips the filler and jumps straight to action – helping them complete the task right then and there.