Password Protected Help Centers: Ensuring Content Safety and Privacy

We understand that the content within your Help Center can sometimes be sensitive and not intended for broader audiences. That's why this week, we've introduced a significant security feature - Password Protected Help Centers.

With this feature, access to your Help Center can be password-protected, ensuring that only authorized users with the correct password can view your resources. This added level of protection ensures that your customer support content remains secure and accessible only to your chosen audience.

This works in addition to cookie restricted Help Centers, and is an alternative layer of protection against your content.

At Brainfish, your content’s security is of paramount importance to us. As always, we strive to provide a platform that ensures both user-friendly functionality and secure access. For more information on how to implement this new feature, please refer to our Help Center or contact our support team.