Changelog

Check out the latest from Brainfish

March 22, 2024

Brainfish for Slack: Instant inline answers

We're blazing new trails with our latest update. Now, Brainfish can seamlessly integrate with your Slack workspace.

Introducing /fish:
Gone are the days of waiting for information or bothering team members for documented answers. Say hello to instant, AI-driven responses! Just type '/fish' followed by your question into Slack and get an immediate response generated from your product docs.

This allows members of your workspace to have quick and easy access to necessary information without switching platforms, streamlining your team's workflow and increasing efficiency.

March 15, 2024

EU Region Optimisation and Improvements in Dark Mode

Maintaining our stride in enhancing user experience, here's what this week's update includes:

EU Region Optimisation

For our users in EU, we've optimised our servers to reduce latency and deliver smoother, faster responses. This optimisation ensures our clients in Europe can utilise Brainfish's rich features without any geographical lags.

Dark Mode Fixes

Listening to your feedback, we made a series of small bug fixes and adjustments to improve the Brainfish experience in dark mode. This should provide a more seamless viewing experience for those late-night work sessions and offer relief to your eyes in darker settings.

As always, thank you for your feedback and suggestions. Every improvement we make is driven by your needs, and we're dedicated to helping your business understand and serve its customers better.

March 8, 2024

Shareable Answers, EU Deployment, and Editor Improvements

This week we are delivering significant Brainfish enhancements, tailored for sharing - and for our European users:

Quick Share & Copy Functionality

We've enhanced the Brainfish Help Center to now include a quick share button, letting you send an entire Q&A sequence—including any related articles—instantly. We've cleverly packed the question and answer into the shared URL, making it simple for others to see the exact response you received. Alternatively, a new copy button lets you easily add an answer to your clipboard for further use.

Deployment for EU Users

We have successfully expanded our EU infrastructure, concluding our second deployment specifically for the European region. This serves to increase speed, reliability and data protection for our valued European customers by keeping services within the region.

Editor Tweaks

We’ve tightened up the Brainfish Editor by sorting out a few minor bugs. This should make the text manipulation experience within the Brainfish app significantly more fluid.

We couldn't make these improvements without your feedback - keep it coming!

March 1, 2024

Enhanced Mobile Autocomplete and Meta Data Updates

We're kicking off March with better mobile usability and performance enhancements in this week's update:

Enhanced Mobile Autocompletion

We've updated our mobile autocomplete feature on the Help Center, further simplifying the user journey. Now, users can click on their current typed search term instead of needing to press the 'Enter' key. This improvement aims to make Brainfish more new-user-friendly and streamline the query process.

Meta Data Fixes

Throughout February, we identified and subsequently fixed a series of meta data issues to increase storage competency and improve the overall performance of the Brainfish app.

Improved Region Support

We have bolstered our region support, laying the foundational stones necessary for the launch of a second, dedicated Brainfish instance in the European Union. This upcoming addition is in alignment with GDPR requirements.

Team Expansion:

Finally, we're thrilled to announce a new addition to our dedicated engineering team! Welcome aboard!

Stay tuned for more updates and enhancements as we continue to optimise your Brainfish experience!

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