Changelog

Check out the latest from Brainfish

December 29, 2023

Better Vietnamese Translations and Microsoft Word Import

The final week of 2023 brings in some exciting updates for Brainfish users!

Seamless Content Import from Word Documents

In our mission to make content imports a breeze, we have enabled the import of content from Microsoft Word documents. No more format limitations, just smooth content transfers.

Enhanced Vietnamese Translations

To better serve and support our diverse user base, we have significantly improved our Vietnamese translations. This update is dedicated especially to our newest customers from Vietnam.

December 22, 2023

Holiday Updates: Date Picker Revamp and More

In the festive spirit of giving and improving, here's a little gift from Brainfish! This week, we've done some re-tuning, and the results are ready to be unwrapped.

A New Look for the Date Picker

Our marketing brain asked, we listened. Our date picker has now been enhanced, adopting a more aesthetic, on-brand green look. But it's not just about aesthetics; it's also faster and even better to use!

Taking a sneak peek into the future, we've got some exciting new features cooking up for you in January. Stay tuned!

December 15, 2023

Tracking infrastructure + widget improvements

This week is all about analytics and data!!

We've made huge updates to the way we store and manage real time tracking data so that we can leverage this for future analytics features that are on the way in 2024.

Widget on a diet

This week is diet week for the Brainfish widget! We've slimmed it down from 4.3MB to less than 400KB and maintained all the same functionality and presence of the widget. How about that??

Improvements

  • We fixed a bug where suggested/recent questions wouldn't pre-fill search when searching on both the Help Center and Widgets

December 8, 2023

Custom Colour Palettes

This week in Brainfish, we’re excited to announce a significant feature that will increase the customisation and personalisation of your Brainfish platform – Custom Colours!

Introducing Custom Colour Palette Configuration

Personalisation makes everything better, and colour schemes are no exception. We've just made our platform more adaptable with the introduction of Custom Colours. This feature gives you the power to customise the colour palette of your Brainfish Help Center to perfectly align with your brand identity. You can now modify the colours of various elements to suit your brand's aesthetics, providing a more cohesive and customised user experience.

The options to configure are:

  • Primary colour (icons, background gradient A)
  • Secondary colour (background gradient B)
  • Primary background (Header, article background)
  • Secondary background (Footer, article background)
  • Text colour (All text)

Improvements:

Autocomplete load times: We've made improvements to autocomplete UX and loading times

As always, we'd like to extend our gratitude for being part of our AI journey. There are more updates coming your way, so stay tuned!

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