Integrations

API / Custom

Contact our team to integrate with a software platform not listed. We have a habit of building custom integrations as needed.

Help Scout

Integrate with the entire Help Scout suite. Connect your knowledge base and route conversations to human agents over email and messaging channels.

Intercom

Integrate Brainfish with the Intercom messenger. Dynamically route conversations to human agents over chat, email, and phone.

Salesforce

Connect Brainfish to the entire Salesforce suite. Train an AI agent with content from Salesforce Knowledge and route inquiries to a human over chat, messaging, email, or voice. (Enterprise only)

Zendesk

Integrate with Zendesk Guide, Talk, Support, Chat, and
Messaging. Connect your knowledge base content
and transfer customers to human agents on any channel
when needed.